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AI receptionist

An AI receptionist that answers every call and books the appointment

Our AI voice receptionist picks up on the first ring, day or night. It answers routine questions, books and reschedules appointments in your calendar and passes anything sensitive to your team with a summary.

Get a free assessmentSee what it does
Clinic reception desk in the evening with a phone lighting up as a call comes in

Why clinics and service businesses miss calls

Your front desk handles phones, patients at the counter, payments and paperwork at the same time. Calls that come in during a busy hour, at lunch or after closing go to voicemail, and many callers try the next business on their list instead of leaving a message.

Extra staff for peak hours and evenings costs more than most practices can justify. An AI receptionist covers those gaps and leaves your team free for the people in front of them.

What the AI receptionist does

  • Answers on the first ring

    It picks up every call, including evenings, weekends and holidays, and tells callers they are speaking with an AI assistant.

  • Books and reschedules appointments

    It checks real availability in your scheduling system, offers open slots and confirms the booking by text.

  • Answers routine questions

    Opening hours, directions, preparation instructions and payment basics come from a knowledge base you control.

  • Transfers urgent calls

    Emergencies and sensitive topics go to a person at once, with a summary, so the caller doesn't repeat anything.

  • Takes messages

    When nobody is free, it records the request, creates a task for your team and sends the caller a confirmation.

  • Speaks your callers' languages

    It can answer in the caller's language when your practice serves an international community.

Works with your phone and booking systems

We connect the AI receptionist to the tools your front desk uses today.

  • Your current phone number, forwarded after hours or on overflow
  • Scheduling and practice management systems with an API
  • Shared calendars
  • Text messages for confirmations and reminders
  • Your CRM or patient communication tools
  • A shared inbox or task list for messages

Guardrails for calls that matter

A receptionist speaks for your business, so we set firm limits on what the AI can say and do.

  • It says it is an AI at the start of each call, and callers can ask for a person at any time.
  • It gives no medical, legal or financial advice. It books, informs and transfers.
  • It collects the minimum information a booking needs.
  • We design for the privacy rules that apply to you, such as HIPAA in the United States or GDPR in the EU.
  • Your team can review a transcript of every call.

What you can measure

We agree on these numbers with you before the pilot and report on them every month.

Answered call rate
The share of calls answered live, including after hours.
Appointments booked
Bookings the agent made without staff involvement.
Transfer rate
How many calls needed a person, and why.
Staff time saved
Hours your front desk no longer spends on routine calls.

From audit to launch in four stages

  1. 01 · 1–2 weeks

    Opportunity and risk audit

    We interview your team, map the workflows and rank AI opportunities by payback and risk.

    You get: Ranked use cases, ROI model, risk map

  2. 02 · 4–6 weeks

    Pilot with clear success criteria

    One agent and one workflow, connected to your real systems and measured against the goal we agreed on. Then you decide whether to continue.

    You get: Working agent, results report, go/no-go decision

  3. 03 · 2–4 weeks

    Secure launch

    We harden, attack-test and monitor the agent and train your staff before it talks to a single customer.

    You get: Security report, operating guides, launch

  4. 04 · Ongoing

    Run and improve

    We track quality, cost per workflow and new risks, and keep improving the agent. Short contracts, no lock-in.

    You get: Monthly performance and cost report

AI receptionist FAQ

What is an AI receptionist?

An AI receptionist is a voice agent that answers your business phone, talks with callers in natural language and completes tasks such as booking appointments, answering questions and transferring calls.

Can the AI receptionist use our current phone number?

Yes. You forward calls to the agent after hours, when lines are busy or when nobody answers within a set number of rings. You keep your number and choose when the agent takes over.

Will callers know they are talking to an AI?

Yes. The agent introduces itself as an AI assistant, and callers can ask for a person at any time. The EU AI Act requires this kind of disclosure in many cases, and we apply it for every client.

What happens in an emergency?

You define the emergency keywords and topics. The agent transfers those calls to a person at once or reads out the emergency instructions you approve.

How long does it take to set up an AI receptionist?

A pilot with one location and one scheduling system takes 4–6 weeks in most cases, including testing with real calls.

Is an AI receptionist only for clinics?

The same setup works for dental and physiotherapy practices, salons, home services, real estate offices, law firms and any business that books appointments by phone.

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Free 30-minute assessment

Find the one workflow worth automating first.

Tell us how your team works. We'll come back with two or three AI opportunities, the risks to watch and a rough payback estimate. No obligation.

  • A senior engineer replies within one business day
  • We can sign an NDA before you share details
  • No fixed packages, every quote tailored to you
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