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AI agents · Automation · Security

AI agents that go live and stay secure.

We design, build and run AI agents for customer support, sales, front desk and back-office work. A cybersecurity team builds every agent, attack-tests it before launch and measures it against goals you set in advance.

  • Enterprise AI that doesn't train on your data
  • Attack-tested before launch
  • A person can take over at any time
  • Discloses it's AI, in line with the EU AI Act
Inbound call · dental clinic · 21:47
Simulation

→ call.answer(+44 20 •••• 4417) · after hours

Call length

1m 38s

Staff time

0 min

Outcome

Booked

Scripted demo, not a live agent · no data leaves your browser

The problem

Most AI pilots never go live.

The technology works. Projects stall because they never connect to real systems, the data is messy, the value is unclear, or nobody owns the security risk.

of AI agent projects are expected to be canceled by the end of 2027
40%+
Gartner, Jun 2025 ↗
of companies have taken 40% or more of their AI pilots live
25%
Deloitte, Jan 2026 ↗
say connecting AI to existing systems is their biggest obstacle
46%
Anthropic, 2026 ↗
of organizations in IBM's breach study had incidents involving “shadow AI” (AI tools staff use without approval)
43%
IBM, Jul 2026 ↗

How we take agents live

  1. 01

    Start with one measurable task

    We pick the workflow with the clearest payback and agree on how to measure success before we write any code.

  2. 02

    Connect to your real systems

    Agents work inside your CRM, help desk, ERP, phone system and inboxes, not in a demo environment.

  3. 03

    Build security in from day one

    The team that runs our security audits limits what each agent can access, adds safeguards and attack-tests it before launch.

  4. 04

    Keep improving after launch

    We monitor quality and AI usage costs for each workflow and keep making the agent better.

What we do

Four ways we put AI to work safely.

Start with one agent or a full program. We scope every project to your processes, your systems and the level of risk you accept.

Build

AI agents

Agents that answer calls, qualify leads, resolve tickets and process documents by voice, chat, email and messaging. A person is always one step away.

  • Voice agents for reception, booking and after-hours calls
  • Support agents that answer from your own knowledge base
  • Lead qualification and meeting booking
  • Back-office agents for documents, invoices and email
Explore AI agent development

Integrate

AI integration and automation

We map your processes, find where AI saves the most time and money, and connect it to the systems you already use.

  • AI opportunity and ROI assessment
  • CRM, ERP, help desk and phone system integrations
  • Assistants that answer questions from your documents
  • Multi-step agent workflows with human approval
Explore AI automation services

Protect

AI security and governance

Testing and controls for AI agents, chatbots and the AI tools your staff already use without approval.

  • Attack testing (red-teaming) for prompt injection, data leaks and tool misuse
  • Design of what each agent can access and do
  • Finding unapproved AI use and writing a usage policy
  • Readiness for the EU AI Act, ISO/IEC 42001 and NIST AI RMF
Explore AI security consulting

Advise

Cybersecurity consulting

Senior security advice for the rest of your business, from assessments to incident response planning.

  • Security assessments and penetration testing
  • Part-time security leadership (virtual CISO) and roadmaps
  • Incident response plans and drills
  • Cyber Resilience Act and NIS2 preparation
Explore cybersecurity consulting

Use cases

Where agents pay off first.

We start where the work is repetitive, easy to measure and tied to revenue or cost, so you see the value in weeks, not months.

  • Clinic reception desk in the evening with a phone lighting up as a call comes in

    Front desk · Clinics · service businesses · real estate

    Every call answered, even at 9 p.m.

    A voice agent picks up on the first ring, books and reschedules appointments, answers routine questions and passes anything sensitive to your team with a summary.

    • Appointment booking
    • After-hours coverage
    • Common questions and directions
    • Transfer to staff with a summary
    See how the AI receptionist works
  • Customer support lead calmly reviewing a short list of escalated tickets at her desk

    Customer support · E-commerce · SaaS · subscriptions

    Routine tickets solved, not just redirected.

    A support agent checks your help center and order systems, solves common requests on its own and passes unusual cases to your team with the full history.

    • Order status and returns
    • Account questions
    • Troubleshooting
    • Hand-off with full history
    See how the AI support agent works
  • Account executive in a small meeting room mid-conversation on a video call

    Sales · B2B services · SaaS · agencies

    Every lead answered in under a minute.

    A qualification agent replies instantly, asks the questions your sales team would, scores the lead in your CRM and books the meeting.

    • Instant lead response
    • Qualification and scoring
    • Meeting booking
    • Clean, up-to-date CRM records
    See how the AI sales agent works
  • Finance manager reviewing a single printed invoice before approving it

    Back office · Finance · operations · professional services

    Hours of document work, done in minutes.

    Agents read invoices, contracts and emails, match them against your systems and send exceptions to a person for approval.

    • Invoice capture and matching
    • Email sorting
    • Reconciliation
    • Approvals based on your rules
    See how back-office automation works
  • Logistics dispatcher with a coffee looking out at trucks in the yard at dawn

    Logistics · Trucking · freight brokerage · 3PL

    Check calls and dispatch updates, handled automatically.

    Agents call drivers and carriers for status updates, update your TMS, follow up on missing paperwork and alert dispatchers only when something is wrong.

    • Automated check calls
    • Load status updates
    • Paperwork follow-up
    • Exception alerts
    See how AI check calls work
  • Your workflow

    Don't see your workflow here?

    Most teams have one repetitive process that takes hours every week. Tell us about yours, and we'll tell you whether an agent can take it over and what it would save.

    Get a free assessment
Browse all AI agent use cases

Security-first AI

We assume every agent will be attacked, so we build it to withstand that.

Prompt injection (tricking an AI with hidden instructions) may never be fully mitigated, says the UK's National Cyber Security Centre. So we design agents to limit the damage when it happens. That's the difference between an AI agency and a security firm that builds AI.

  • Tested against the OWASP Top 10 for Agentic Applications
  • Third-party tools and integrations, including MCP servers, checked for tampering
  • Enterprise AI services that do not train models on your business data
  • Data processed in the region you choose, where available, with a signed data processing agreement (DPA) on request
  • Each agent has its own passwords and API keys, stored separately
  • Continuous monitoring for abuse, quality drops and cost spikes

Request path · every agent action

  1. 1Input checksEvery message is screened for manipulation attemptsscanned
  2. 2Limited accessEach tool gets only the access it needsscoped
  3. 3Approval rulesPayments, data exports and deletions need a person's approvalenforced
  4. 4Human oversightA person can step in at any pointon call
  5. 5Audit trailEvery action is logged, monitored and reviewablelogged
Defense in depth: no single layer has to be perfect.

Selling internationally? We map agents to the rules that apply.

  • EU AI Act

    Transparency rules since Aug 2, 2026 · high-risk rules from Dec 2, 2027 and Aug 2, 2028

  • ISO/IEC 42001

    Readiness for AI management system certification

  • NIST AI RMF

    Voluntary framework for managing AI risk

  • Cyber Resilience Act

    Reporting of exploited vulnerabilities since Sep 11, 2026

  • GDPR / UK GDPR

    Data minimization, processing agreements, transfer safeguards

  • Korea AI Basic Act

    AI notices and output labels for users in South Korea

Explore AI security consulting and red teaming

How we work

Small steps, measurable results.

The pilot shows measurable results in 4–6 weeks. Every project runs in stages, we measure each one, and you can stop after any of them.

  1. 01

    1–2 weeks

    Opportunity and risk audit

    We interview your team, map the workflows and rank AI opportunities by payback and risk.

    You getRanked use cases, ROI model, risk map

  2. 02

    4–6 weeks

    Pilot with clear success criteria

    One agent and one workflow, connected to your real systems and measured against the goal we agreed on. Then you decide whether to continue.

    You getWorking agent, results report, go/no-go decision

  3. 03

    2–4 weeks

    Secure launch

    We harden, attack-test and monitor the agent and train your staff before it talks to a single customer.

    You getSecurity report, operating guides, launch

  4. 04

    Ongoing

    Run and improve

    We track quality, cost per workflow and new risks, and keep improving the agent. Short contracts, no lock-in.

    You getMonthly performance and cost report

Savings calculator

How much time could an agent save your team?

A quick, conservative estimate. In the free assessment, we replace it with a detailed model that includes build and AI usage costs.

  • · 46 working weeks per year
  • · Counts only the work an agent can realistically take over
  • · Excludes build, license and AI usage costs
  • · An illustration, not a quote or a guarantee of results
8
10 h
$40
40%

Hours saved per year

Hours saved per year: 1,472

Value of time saved per year

Value of time saved per year: $58,880

Equal to full-time staff

Equal to full-time staff: 0.8

Get a detailed estimate in a free assessment →
Team reviewing an AI agent workflow with a human review step on a whiteboard

Who we are

Security engineers who build AI, not AI builders who add security later.

KDS started as a cybersecurity consultancy. We spent years testing systems other people built, so when our clients started deploying AI agents, we spotted the same mistakes early: agents with admin access, passwords in prompts, no audit trail and nobody accountable.

Today we build the agents ourselves, with the discipline you'd expect from a system that talks to your customers and handles your money.

Results over demos
If we can't measure it, we don't sell it.
Minimum access, always
Agents get only the access they need.
People stay accountable
A person approves every high-impact action.

FAQ

Questions finance and security leaders actually ask.

Clear answers about data, accuracy, cost, timelines and regulation.

Will our data be used to train AI models?

Not with the AI services we deploy. We use enterprise AI services whose terms exclude your inputs and outputs from model training, and we don't fine-tune shared models on your data. Where available, we can also keep processing in the region you choose, and we sign a data processing agreement (DPA) on request.

What if the agent gets something wrong?

Every agent works from your own data, is tested before launch and is monitored after it. Actions with financial, legal or similar impact need a person's approval, and customers can reach a person at any time.

How long until an agent is live?

Usually 1–2 weeks for the audit, 4–6 weeks for the pilot and 2–4 weeks of security hardening before launch. Simple agents can move faster; complex integrations take longer. At the end of the pilot, you decide whether to go ahead.

How much does it cost?

There are no fixed packages. We scope and quote each project individually after a free assessment call. The audit includes an ROI model with build costs and ongoing AI usage costs, so you see the payback before you commit to a build.

Can it work with our existing systems?

Yes. Integration is where most AI projects fail, so it's where we spend the most effort. We connect agents to CRMs, help desks, ERPs, phone systems, calendars and inboxes through their official APIs, giving each agent only the access it needs.

Do you only build new agents, or can you secure the ones we already have?

Both. We attack-test existing chatbots, agents and AI apps for prompt injection, data leaks and tool misuse (this is called red-teaming), review the plug-ins and integrations they rely on, and help you bring unapproved AI use under control.

How do you handle the EU AI Act and other regulations?

Our agents are designed to support applicable AI transparency requirements, including Article 50 of the EU AI Act, in effect since August 2, 2026: they tell users they are AI from the first message. We map each system to the rules and standards that apply to you, such as GDPR, the Cyber Resilience Act, South Korea's AI Basic Act and ISO/IEC 42001.

Which countries do you work with?

We work with clients worldwide, including the United States. The only exceptions are countries and regions under U.S. sanctions, where the law doesn't allow us to work. We work remotely across time zones and design for the regulations of the markets you operate in.

Free 30-minute assessment

Find the one workflow worth automating first.

Tell us how your team works. We'll come back with two or three AI opportunities, the risks to watch and a rough payback estimate. No obligation.

  • A senior engineer replies within one business day
  • We can sign an NDA before you share details
  • No fixed packages, every quote tailored to you
What can we help with?
About your company

Company size

When would you like to start?

How can we reach you?

Encrypted in transit · read only by our team · never sold

Free 30-minute AI assessmentGet it →

Before you go

Find out where AI can save your team time

Book a free 30-minute assessment. A senior engineer reviews one workflow with you and sends back the opportunities, the risks and a rough payback estimate.